GENERAL TERMS AND CONDITIONS OF SALE
The present GCS govern the sales relations of ELIQUID.CH /Jean-Marc Tissot/20 chemin de Cusinand 1285 Athenaz and its online shop www.eliquid-ride.ch and exclude any other document.
All orders addressed by the customer carry with them, without restriction or reserve, his adhesion to the present general conditions of sale.
Acceptance of the conditions
The customer acknowledges having read, at the time of placing the order, the conditions stated on this screen and expressly declares to accept them without reservation.
The present conditions of use govern the contractual relationship between eliquid.ch and its customer, both parties accepting them without reservation.
A firm order with no possibility of cancellation is placed when the customer presses the "Confirm Order" button on the confirmation page. By placing an order, you are making us an offer to purchase the products you have selected on our site. Eliquid-ride.ch confirms the acceptance of the order and its progress to the customer at the e-mail address provided by the customer during registration. Eliquid-ride.ch reserves the right to cancel any order from a customer with whom there is a dispute regarding the payment of a previous order.
In the event of an error in the wording of the recipient's delivery address, eliquid-ride.ch cannot be held responsible for the impossibility of delivering the product. In case of delivery problems coming from the manufacturer (availability), eliquid-ride.ch will try to find a replacement solution in agreement with the customer.
By placing an order, you certify that you are 18 years of age or older.
Photographs illustrating the products are not contractual. If errors have been introduced, eliquid-ride.ch cannot be held responsible in any way. Technical information and links are given for information purposes only. The technical specifications and/or content of the products delivered may differ from the data provided by the manufacturer or displayed on its website . We cannot guarantee that the colors of the illustrations correspond exactly to those of the actual products.
The prices of the products are in Swiss francs (CHF) or euros (EUR) according to the choice of the buyer on the website. The prices indicated comply with the recommendations of our suppliers and are adapted to the general price level on the Swiss and European market.
The prices indicated on the order confirmation are binding, even in the event of a variation between the date of order and the date of delivery of the goods.
In case of a price error on a product, eliquid-ride.ch reserves the right to modify this price by offering the customer the choice to cancel the order if the new price does not suit him.
The purchaser benefits from the legal guarantee of the hidden defects of the products which he acquired. The warranty period is that granted by the manufacturers. Second-hand products are normally without manufacturer's warranty.
In case of error, defect or non-conformity of the products, the buyer has 7 days after receipt of the goods to return the products ordered to eliquid-ride.ch for exchange or refund without penalty.
All return requests must be made by email to firstname.lastname@example.org, your return number will be communicated to you by email within 48 hours maximum. Packages returned without a valid return number will be refused. Returned products must be complete, in their original condition, accompanied by their accessories and a copy of the invoice.
The return costs are at the expense of the buyer, who must return the products in the shipping packaging of eliquid-ride.ch or in an equivalent packaging in terms of protection of the products.
Eliquid-ride.ch undertakes to comply with the provisions of the Federal Data Protection Act. All personal data provided by the customer is treated confidentially and will not be passed on to third parties under any circumstances. The customer has the possibility to modify his/her personal data at any time in the "My Account" area.
In the event of a dispute, the buyer shall first contact eliquid.ch, which will endeavour to find a solution acceptable to all parties. This contract is subject to Swiss law and the exclusive place of jurisdiction is Geneva (Switzerland).
Eliquid-ride.ch cannot be held liable for damages of any kind, whether material, immaterial or corporal, that may result from the malfunction or misuse of the products sold. The same applies to possible modifications of the products resulting from the manufacturers. The responsibility of eliquid-ride.ch shall, in any event, be limited to the amount of the order and shall not be held liable for simple errors or omissions that may occur despite all precautions taken in the presentation of the products.
An accepted order is executed as soon as possible by eliquid-ride.ch, without a precise delivery date being indicated. The delivery time is normally between 2 and 10 working days.
Upon receipt of your order, we check the availability of the product(s) ordered. In case of unavailability, we commit ourselves within 30 days from the validation of the order either to deliver the product ordered, or to offer you a similar product at a similar price, or to reimburse you by bank transfer or in the form of a credit note if you have paid by bank transfer or CCP (by credit card or Postcard, we only debit the exact amount of your delivery).
The date of validation of the order corresponds to :
The date of the order in case of online credit card payment.
The date of receipt of the transfer in case of payment by bank transfer or CCP.
In the event of stock shortage on one of the products in your order, we can ship the rest of your order with your agreement. The deadlines are automatically extended in case of delays not attributable to eliquid-ride.ch or in case of force majeure making it impossible for eliquid-ride.ch to perform all or part of the contract.
Availability of products
In order to guarantee the choice of items in our catalog that corresponds to the reality of our partners' stocks and our stock, we update the majority of our products every 24 hours. However, we would like to point out that it may be possible that some items are no longer in stock at the time of your order.
The shipping area for all our products is currently limited to Switzerland.
For all other destinations, please contact us by email and we will find an advantageous solution for you.
Please note that we need a delivery address where the package can be received during the day (eg. workplace, etc ...), and your phone number during the day.
A possible transport damage must be reported immediately to the carrier. The goods delivered by mistake or in excess must be returned immediately, or within 7 days at the latest. In case of non-return, the goods will be invoiced.
Methods of payment
PostFinance Checkout ;
- PostFinance e-finance
- PostFinance Card
Also an interesting solution for a fast and secure payment. If you have a Paypal account, you can pay without giving us your card number.
By bank transfer
You can prepay the total amount of your order on our account :
IBAN: CH19 0900 0000 1026 6004 5
Mention in the comments of the TRANSFER the reference of your order. Your order is validated upon receipt of your payment. To speed up the processing of your order, you can send it to us by e-mail.
By payment slip
If you don't have a card, you can prepay the total amount of your order on our postal account, number 10-266004-5. Mention in the comments of the payment slip the reference of your order (ex: E20080512151). Your order is validated as soon as we receive your payment. To speed up the processing of your order, you can send it to us by e-mail.
In all cases, the goods remain the property of eliquid.ch until the relevant amount has been received.